Privacy Policy

1. Introduction

WowCommerce AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our autonomous e-commerce growth platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and business details.
• Integration Data: Access tokens and configuration data for third-party platforms (e.g., Shopify, WooCommerce, Meta, Google Ads, WhatsApp) that you choose to connect.
• Usage Data: Information about how you interact with our platform, including AI credit usage and feature preferences.
• Payment Information: Billing details processed securely through our payment partners (e.g., PayPal, M-Pesa).

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our platform.
• Improve, personalize, and expand our services, including training our autonomous AI agents.
• Process transactions and manage your subscription.
• Communicate with you, including for customer support and marketing purposes.
• Monitor and analyze usage and trends to improve user experience.
• Detect, prevent, and address technical issues or fraudulent activities.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with third-party vendors and service providers that perform services for us, such as payment processing, data analysis, email delivery, and hosting services. We also share data with the platforms you integrate (e.g., posting to Facebook or syncing Shopify products) as directed by your use of the platform.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. You can manage most of your information directly through your account settings.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@wowcommerce.ai.